Sometimes it's a good idea to fall back on the classics. I don't know anything about either commenter, but the first made a stupid comment about Neetzan's story on the three teens arrested for Waiting While Black, and then there was a series of comments alternately agreeing with the first, or calling the commenter a racist who clearly hadn't read the story. But finally someone understood the real root of the OC's frustration and addressed it head-on:

This is how it's done

This is how it's done