Three weeks ago I reserved my truck online. I'm picking it up tomorrow, loading, then driving nine hours to my destination. All of this information was included in the reservation. Today, today, they called to tell me that none of the four U Haul locations in my city have the size truck I need and I will have to drive 41 miles to pick one up in some podunk town. Don't worry, though, I am being compensated. They are spotting me 50 miles on the rental. Nine free miles!
Fuck you, U Haul.